To cancel your registration you must surrender your registration certificate and number plates to any ACT Government Shopfront.

To cancel a vehicle registration that is not registered to in your name you must provide a completed Authority to act as an agent form.

Please note that if the vehicle has been registered in joint names, it is a requirement that the Application to Cancel is completed and signed by both registered operators.

Documents required from the vehicle operator or person concerned to accompany this form:

• Secondary proof of identity; and
• Proof of residency (not required for searches or registration transactions if operator holds an ACT licence).

Documents required from the agent:

• Primary proof of identity; and
• Secondary proof of identity.

Note: Photocopies are not acceptable.

If you have Non-Standard plates you may wish to place them into storage for a determined fee, prior to cancelling your vehicle.  Please click on Terms and Conditions link.

If the plates have been destroyed or handed to an interstate authority you will need:

• a receipt for the surrender of plates from the interstate authority that they were handed to; or
• a letter from an insurance company stating that the vehicle was written off following an accident.

The refund for the registration component will be forwarded to you at the address indicated on the register and will be in the form of a cheque from ACT Government Shared Services. To apply for a refund of the unused portion of Compulsory Third Party Insurance, you need to present the registration cancellation certificate to the NRMA who will generate a refund cheque for you.

Please note: Administration fees are payable for the refund of registration, contact Road User Services for further details. Please contact NRMA for details of any fees payable for the refund of insurance.