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Concession Validation Process

The ACT Road Transport Authority (RTA) is improving the concessional vehicle registration and driver licence renewal services for eligible Centrelink and Department of Veterans' Affairs benefit recipients.

The improvements will enable the RTA to verify your concession entitlement with Centrelink or the Department of Veterans' Affairs prior to sending you a vehicle registration or driver licence renewal notice. In most cases this will mean the renewal notice will display the concessional amount to be paid.

The improvements will allow customers who are renewing a vehicle registration (provided that the vehicle does not require an inspection) to take advantage of payment options such as BPAY, Internet, Mail and payment at any Australia Post Outlet. In most cases you will no longer need to attend a Canberra Connect Shopfront to provide proof of your concession entitlement.

Customers will still be required to attend a Canberra Connect Shopfront to renew a driver licence. If your concession entitlement is verified before your driver licence renewal is sent, you will not need to provide proof of entitlement when renewing.

To ensure that you continue to receive your concession entitlement and are able to take advantage of the improved renewal process, you should complete a Concession Validation Consent form and return it to any Canberra Connect Shopfront or by post to: Road User Services,  PO Box 582, Dickson, ACT 2602. You will only need to provide your consent once.

If you do not complete a consent form the RTA will not be able to determine or verify your eligibility for a vehicle registration or driver licence concession. Therefore, in addition to presenting your current entitlement card, you will be required to obtain current proof of your Centrelink or Department of Veterans' Affairs concession on each occasion you seek a concession from the RTA. This proof of entitlement must be no more than 14 days old.


Concession Validation Consent form (PDF 157KB)

Frequently Asked Questions (PDF 17 kb)




Postal Address
Road Transport Authority
PO Box 582
Street Address
Dickson Motor Registry
13-15 Challis Street
Opening Hours
8:15 - 5:00  Monday to Friday
Phone for General Enquiries
13 22 81
Phone for Website Difficulties
13 22 81
(02) 6207 7120
Email Address
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